Avoiding unnecessary hospital readmissions
The Collective network helps providers gain real-time visibility into complex patients and empowers care teams to collaborate to avoid unnecessary readmissions.
JACK’S STORY
Unsure how to access primary care, Jack turned to the ED for his daughter’s pediatric asthma attacks
Jack’s daughter had repeated and alarming asthma attacks. Uninsured and working several jobs to make ends meet, he took her to the only place he knew he could get her immediate care at any hour—the hospital emergency department.
Through the Collective platform, care managers were notified of Jack’s daughter’s repeated ED visits. The day after his daughter’s most recent ED visit a nurse reached out to Jack to better understand his situation, help him navigate his options through Medicaid, and work with him to schedule an appointment at a primary care physician with evening hours.
She hasn’t needed an ED visit since.
(Anonymized patient story)
Avoid unnecessary readmissions by redirecting patients to better venues for care
Notifications are delivered to care settings across the spectrum, enabling collaboration and redirection of patients to the best available settings.
Collective, as the technical backbone to a hospital’s readmissions program, has been proven to support drastic reductions in avoidable hospital readmissions.
CHI St. Anthony Hospital implemented the Collective platform as the foundation of its readmissions reduction efforts, using the utilization insights to identify core causes. They successfully reduced their all-cause 30-day readmissions rate by 78%.