A proactive approach to workplace violence in healthcare
Unsafe behavior, like history, may repeat itself. Collective identifies historical security events and notifies staff prior to engaging with a patient, so they can plan accordingly.
JACK’S STORY
Unsure how to access primary care, Jack turned to the ED for his daughter’s pediatric asthma attacks
Jack’s daughter had repeated and alarming asthma attacks. Uninsured and working several jobs to make ends meet, he took her to the only place he knew he could get her immediate care at any hour—the hospital emergency department.
Through the Collective platform, care managers were notified of Jack’s daughter’s repeated ED visits. The day after his daughter’s most recent ED visit a nurse reached out to Jack to better understand his situation, help him navigate his options through Medicaid, and work with him to schedule an appointment at a primary care physician with evening hours.
She hasn’t needed an ED visit since.
(Anonymized patient story)
Alerts designed to support the unique needs of the emergency department
In the ED, seconds matter. Collective curates patient data into a focused alert to help ED providers make rapid, informed decisions for better patient outcomes.
Collective information at the point of care
- Care team-provided care plans
- Prescription histories/PDMP data*
- Insights into social determinants
- Health care utilization patterns
- Advance directives/POLST*
- Security alerts
- Continuity of Care Documents (CCD)
Help protect your care team members with Collective’s security and safety events notifications
In a recent ACEP survey of ED physicians, 8 of 10 reported that violence in the ED interrupted patient care
Reduction in overall
ED Medicaid visits
Reduction in ED visits
among frequent utilizers
Reduction in low-acuity ED
visits
Reduction in narcotic prescriptions from the ED
Collective security and safety events provides actionable data for a safer workplace
Identify
Easily identify patients who are prone to be security or safety concerns by gaining knowledge of past actions across the Collective network.
Measure
Verify that new workflows and preventive actions are successfully preventing harm by measuring instances of dangerous behaviors before and after.
Identify
As information is gathered and compared, workflows and processes can be continually refined as instances of harm are reduced and eventually eliminated.