Helping patients get the care they need and reducing inappropriate use of emergency departments
Collective delivers real-time notifications with insights at the point of care not just to ED physicians, but to the patient’s entire care team.
JACK’S STORY
Unsure how to access primary care, Jack turned to the ED for his daughter’s pediatric asthma attacks
Jack’s daughter had repeated and alarming asthma attacks. Uninsured and working several jobs to make ends meet, he took her to the only place he knew he could get her immediate care at any hour—the hospital emergency department.
Through the Collective platform, care managers were notified of Jack’s daughter’s repeated ED visits. The day after his daughter’s most recent ED visit a nurse reached out to Jack to better understand his situation, help him navigate his options through Medicaid, and work with him to schedule an appointment at a primary care physician with evening hours.
She hasn’t needed an ED visit since.
(Anonymized patient story)
We help providers catch patients before they fall through the cracks of our nation’s complicated healthcare framework

Where their
patient is

Why they are
being seen

Who else is
treating them

What are the
avoidable risks
The Collective platform seamlessly connects each member of a patient’s care team for effective collaboration on even the most complex patients.
Improving outcomes across the spectrum of care
Decrease in:
Lengths of stay for inpatient, ED, and post-acute settings
ED visits from frequent ED utilizers
Avoidable readmissions from post-acute care providers
Overdoses and opioid prescriptions
Avoidable hospital admissions
Increase in:
Savings for individual organizations
Additional savings across connected regions or states
Patient and provider satisfaction
Workplace safety
Efficiency in post-discharge follow-up
reduction in opioid scripts written within the first three years of implementation (2015 — 2018)
“With Collective, rather than making judgments about patients, we have actual data to reference. This makes it a lot easier to have a conversation with the patient, starting with ‘Let’s see what you’re facing, what the underlying problem is, and why you’re really bouncing between providers.”
Dr. Anne Zink
MD, FACEP, and
Emergency Medicine
Director, at Mat-Su
Regional Medical Center